Alepine Peripherals must be notified of any deposit of funds into these accounts, by faxing the bank deposit slip so that the goods are released for dispatch. Payments made by Credit Cards (except AMEX and Diners) will incur a 3% surcharge.

General
These terms and conditions apply to sale of goods by Alepine Peripherals Pty Ltd ("the Vendor"). The Vendee having accepted goods from the Vendor is deemed to have accepted the terms and conditions. Unless otherwise specified the terms of trade are ex-warehouse.

Accounts
All new accounts will operate for at least a six (6) month period on a COD 'Cash on Delivery' basis, however interstate customers will operate on a CBD 'Cash Before Delivery' basis. During this period payment may be made by cash, bank cheque, company cheque, direct deposit (D/D), telegraphic transfer (T/T). Payments maybe subject to bank clearance prior to dispatch. Any cheque that is returned dishonoured shall attract a fee of twenty dollars ($20) each time. The Vendee's completion of the Credit Account Application form shall be deemed an authority for the Vendoe to check trade references.

Payment shall be made within the terms offered by the Vendor. Where credit has been extended to the vendee, the Vendor has the right to alter and or withdraw credit facilities at anytime. If accounts are overdue they will be placed on hold pending either part or whole payment of the outstanding amount. Amounts not paid within in terms shall incur a 2% per month charge from the date of invoice according to the terms of credit on your account. Any dispute of accounts will have to be confirmed in writing to the Vendor.

Price
Prices are subject to change without prior written or verbal notice. All prices listed do not include GST & Freight. All freight charges are to the Vendee's account. Freight doesnot include insurance. Prices are subject to stock availability. Any errors on the invoice or in delivery must be notified to the Vendor within seven (7) days of invoice. No credits for overcharges or returned stock shall be accepted outside the terms.

Return and Credit of Goods
When obtaining a Return Authorisation (RA) number, please offer a detailed description of the fault found and include this information with the returned product. Products deemed to be 'Dead On Arrival' will be replaced.

Warranty
The Vendor provides a full twelve (12) months warranty on all goods, unless otherwise advised. Warranty period shall start from date on invoice. The Vendor will not cover under warranty any item that has been mishandled, tampered with, damaged by operations outside the designed working conditions and storage environments, power surges, fluctuations and external peripheral devices. The Vendor will void warranty if the items have been inadequately packed and or otherwise interfered with by unauthorised personnel. The removal of any factory seals or warranty stickers will void warrannty.

The Vendor will not be liable for loss incidental and or consequential damage caused by the use of their products. This includes any loss of data resulting from equipment failure. The Vendor shall not be liable for time lost in down time or subsequent labour charges caused by the failure.

Returned Goods
RA-stock must be returned within seven (7) working days of RA number being issued. RA goods must be returned in their original packaging and accessories. Refunds shall be a credit on the account of the applicable invoice charge. All software is not returnable.

All goods being returned to the Vendor are to be sent at the Vendee's expense. However, warranty goods shall be returned at the Vendor's expense via our choice of courier.

Goods that are returned non-warranty or fault free will be returned to the customer at their expense and a service fee of fifty dollars ($50) will be charged. Returning goods for credit (where goods are not faulty) not within seven (7) days of invoice date will attract a 15% restocking fee (excluding sales tax on price). When returning goods, please call or fax for a Return Authorisation (RA) number.